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Dining Experience Manager

2 weeks ago

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Summary of Job Responsibilities:

  • To provide a high-quality dining experience for our guests by following our outlet's sequence of service.
  • Maintain a thorough knowledge of the restaurant menu and daily specials at all times.
  • To ensure correct uniform standards are followed at all times and keep the service stations constantly cleared and re-stocked during service.
  • Present menus to guests, explain all menu items and specials of the day, and serve and clear food and beverage items in an unobtrusive and professional manner.
  • Ascertain guest satisfaction and handle any problems, informing a manager of issues and resolutions.