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Temenos Platform Manager

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

About the Role:

This is a key position that requires a strong leader with extensive experience in managing Temenos core banking platforms. The ideal candidate will have a solid understanding of cloud infrastructure management, including working with third-party vendors for cloud-hosted solutions and overseeing outsourced environments.

Main Responsibilities:

  1. Strategic Oversight
    • Develop and maintain a framework to ensure best practices in system usage, configuration, and customization.
    • Collaborate with Heads of IT and senior stakeholders to ensure the Temenos functionalities meet evolving business requirements and integrate smoothly with a dynamic IT ecosystem.
  2. Governance and Compliance
    • Oversee the architecture, development, and integration of the Temenos platform, including management of configuration and customization activities.
    • Ensure the Temenos platform complies with all applicable IT Architecture Standards and Security standards (including cybersecurity regulations).
  3. Technical Leadership
    • Act as the primary point of contact for the third-party vendor managing the Temenos platform, ensuring effective collaboration.
    • Monitor SLAs and KPIs to ensure the vendor meets performance and service standards.
  4. Collaboration and Stakeholder Management
    • Work closely with Data Protection Officers to ensure data privacy and compliance with relevant regulations.
    • Work closely with Cyber & Information Security officers and SMEs to enforce security controls to protect the platform and its ecosystem.
  5. Leadership and People Management
    • Foster customer-centricity, manage a responsive IT team, focusing on operations and end-user satisfaction.
    • Provide strategic leadership and direction to the CoE team; setting clear objectives, priorities, and performance expectations to drive accountability and excellence.