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Hospitality Operations Manager
2 weeks ago
About Us
Domo Ventures W.L.L. is a leading company in the hospitality industry.
Job Summary
We are seeking a highly experienced and skilled Spa Supervisor to oversee the daily operations of our facility.
Responsibilities
- Oversee the overall operation of the spa, ensuring compliance with health and safety regulations.
- Manage customer feedback effectively, mediating and resolving client issues promptly.
- Ensure all staff members are properly trained to perform their jobs effectively and safely.
- Lead the team in meeting department sales targets and maintaining accurate records.
- Manage appointments for clients through phone and in-person communication.
Requirements
To be successful in this role, you will need:
- A degree in Hospitality, Management, or a related field.
- 3-5 years of experience in a supervisory role within the hospitality industry.
- Strong leadership and communication skills.
- The ability to work effectively in a fast-paced environment.
- A focus on delivering exceptional customer service.
What We Offer
We offer a competitive salary and benefits package to successful candidates.
