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Network Support Expert
3 weeks ago
We are seeking skilled Network Support Technicians to provide comprehensive IT support services for a prominent educational institution. The successful candidates will be responsible for ensuring all devices and IT infrastructure are fully operational and secure.
Key Responsibilities:
- Diagnose and resolve issues with network connectivity, devices, and infrastructure.
- Configure and troubleshoot network equipment, including routers, switches, and firewalls.
- Perform regular maintenance on network devices and infrastructure, prioritizing critical systems.
- Install and configure software and firmware updates on network devices.
- Monitor and analyze network performance, identifying areas for improvement.
- Develop and implement procedures for resolving complex technical issues.
Qualifications:
- A degree in Computer Science, Information Technology, or a related field.
- At least 2 years of experience in network support or a related role, with a proven track record of success.
- Certifications such as CompTIA Network+ or Cisco CCNA are highly desirable.
Technical Skills:
- Expertise in network architecture and design.
- Strong understanding of network protocols and security.
Soft Skills:
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced team environment.
