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Linux Engineer Assistant
1 week ago
About the Role
We are looking for a highly motivated and detail-oriented Linux Engineer Assistant to join our team at RESO. As a key member of our engineering team, you will be responsible for providing technical support and assistance to our customers.
Key Responsibilities
- Provide technical support and assistance to customers via phone, email, and web channels.
- Work closely with cross-functional teams to resolve complex technical issues.
- Develop and maintain knowledge base articles to share best practices with the team.
- Prioritize tasks effectively to meet deadlines and achieve goals.
- Stay up-to-date with the latest technology trends and advancements.
Requirements
- Bachelor's degree in Computer Science or related field.
- 2+ years of experience in technical support or related field.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Familiarity with Linux operating systems and troubleshooting techniques.
- Knowledge of cloud computing concepts and virtualization technologies.
