Desktop Support Specialist

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Job Description

This is an exciting opportunity to launch your career in technical support by joining our team. As a Linux Desktop Support Associate, you will be based in our London office and will be accountable for delivering exceptional technical support to our employees and customers. Your role will involve facilitating AV support for office conferences and events, as well as managing cases from problem qualification to full resolution.

We are looking for an individual with a passion for Linux and customer success to build a career with us. If you have a strong academic track record and excellent communication skills, then this could be the perfect opportunity for you.

About the Role
  • Deliver technical support to employees and customers
  • Facilitate AV support for office conferences and events
  • Manage cases from problem qualification to full resolution
  • Transfer cases to colleagues or involve senior engineers when needed

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