Desktop Hardware Engineer for Navy IT Modernization

1 day ago

Manama, Manama, Bahrain Leidos Full time

Company Overview: Leidos is a leading provider of advanced information technology solutions to the U.S. government and commercial clients.

 

Job Description: We are seeking a highly motivated and skilled Desktop Hardware Engineer to support the OCONUS Navy Enterprise Network (ONE-Net) efforts under the Service Management, Integration, and Transport (SMIT) contract.

 

Key Responsibilities:

  • Support the deployment of new hardware as a service device (desktops, laptops, peripherals) as part of the End User Hardware as a Service (EUHWaa S) task order.
  • Configure systems per baseline image specifications, ensuring all new devices are set up with the required applications, operating systems, and security settings in accordance with Government policies.
  • Track and manage hardware inventory throughout the refresh lifecycle, ensuring proper documentation of asset details, serial numbers, and disposition of old equipment.
  • Maintain detailed records of the refresh process, including system configurations, user data migration, and inventory tracking.
  • Ensure that all processes are compliant with established processes and standards.
  • Provide technical support and troubleshooting for hardware and software issues during the refresh process.
  • Resolve issues promptly to minimize downtime for end users.
  • Communicate with deployment lead(s), on-site end-user POCs for deployments to schedule and execute system replacements with minimal operation disruptions.
  • Assist with the overall coordination of the EUHWaa S task, ensuring timelines and milestones are met.
  • Report progress, challenges, and completed tasks to the project lead.
  • Perform testing of systems pre/post-deployments to ensure they meet operational and security standards.
  • Support completing refresh activities within the timeframe required by Service Level Requirement (SLR).

 

Requirements:

  • Requires a Bachelor's Degree or equivalent and 2 years related experience.
  • Additional experience may be substituted for degree.
  • Must be a US Citizen and possess an active Do D Secret Clearance.
  • Compliant with Do D 8570 IAT Level II (Security+, CCNA Security, etc.).
  • Minimum of one OEM network or OS certification (CCNA, MDAA, MEAA, etc.).
  • Proficient with Windows operating systems, including installation, configuration, and troubleshooting.
  • Strong knowledge of hardware, including desktops, laptops, and peripheral devices.
  • Familiarity with imaging and deployment tools (e.g., MECM or similar).
  • Familiarity with data migration and backup procedures.
  • Ability to troubleshoot and resolve routine technical issues efficiently and effectively in a fast-paced environment.
  • Knowledge of network configurations and security protocols.
  • Ability to work independently and in a collaborative, team-oriented environment.

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