Shop Management Specialist

11 hours ago


Manama, Manama, Bahrain RESO Full time

As a Quality Assurance and Control Coordinator at RESO, you will play a vital role in ensuring the highest standards of quality and efficiency in our Body & Paint Workshop. Your primary responsibility will be to oversee the daily operations of the workshop, ensuring that all services meet or exceed customer expectations.

Key Responsibilities
  1. Quality Control: Implement quality control measures to ensure that all repairs and services meet or exceed customer expectations, adhering to industry standards and regulatory requirements.
  2. Technician Performance: Monitor and improve technician performance, providing training and support to enhance their skills and productivity.
  3. Inventory Management: Collaborate with the parts department to optimize inventory levels, minimizing delays and maximizing workshop productivity.
  4. Customer Communication: Establish open communication channels with customers, responding promptly to queries and concerns.
  5. Reporting and Analysis: Submit regular reports to higher management, analyzing workshop performance and identifying areas for improvement.

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