IT Operations Manager

14 hours ago


Manama, Manama, Bahrain RESO Full time
Job Overview
RESO is recruiting for a skilled IT Operations Manager to lead the company's IT infrastructure functions. The successful candidate will be responsible for ensuring the achievement of business goals and objectives within the organization's mission, vision, and values.

Main Responsibilities
The IT Operations Manager will strategize, design, implement, maintain, manage, and support Group IT Infrastructure. This includes direct and indirect management of IT infrastructure functions, analysis of problems and recommendation of solutions, products, and technologies to meet business objectives. Additionally, the role involves managing changes to IT services and infrastructure, including upgrades, enhancements, and implementation of new hardware and software.

Key Performance Indicators (KPIs)
• Direct and support IT infrastructure functions
• Analyze problems and recommend solutions, products, and technologies to meet business objectives
• Manage changes to IT services and infrastructure
• Develop, design, maintain, and manage IT Service Management policies and procedures
• Ensure high performance and high availability of IT systems and services
• Protect information technology assets and infrastructure from external/internal threats
• Identify, analyze, manage, and mitigate IT operational risks

Requirements
To be successful in this role, you will need a Bachelor's degree or MBA in a related field and minimum 5 years of experience in a managerial role. Native level language skills in English & Arabic are required.

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