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IT System Support Specialist

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Job Description

The ideal candidate will possess excellent technical skills and a customer-centric approach to provide top-notch support to our organization.

Key Responsibilities:
  1. Technical Support: Provide timely and efficient assistance to end-users, resolving IT-related issues and inquiries promptly to minimize downtime and disruptions.
  2. System Maintenance: Ensure smooth operation of computer systems, software applications, and network infrastructure, maintaining a high level of system availability and performance.
  3. Customer Service: Deliver exceptional service and support to end-users, responding to support requests via various channels and providing timely resolutions.
  4. Problem-Solving: Diagnose and troubleshoot hardware, software, and network issues on end-user devices, installing, configuring, and maintaining software applications, operating systems, and drivers.
  5. Collaboration: Work closely with internal IT teams to resolve complex technical issues, collaborating on system and software upgrades, patches, and migrations.
  6. Inventory Management: Monitor and maintain inventory of IT assets and equipment, ensuring accurate tracking and record-keeping.
Requirements:
  • Minimum 3-4 years experience in IT support
  • Bahraini driving license (a plus)
About the Role

This is an exciting opportunity for a motivated and skilled IT professional to join our team. The successful candidate will be responsible for providing technical support and maintenance services to our organization, working closely with internal teams to ensure seamless operations.

The ideal candidate will possess excellent communication and problem-solving skills, with a strong ability to work under pressure and meet deadlines. If you are a motivated and enthusiastic individual looking for a new challenge, we encourage you to apply for this exciting role.