Sales and Service Representative

3 days ago


Manama, Manama, Bahrain beBee Careers Full time

Sales and Service Representative

Job Description

We are seeking a highly motivated Sales and Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and have a strong focus on delivering exceptional customer experiences.

About the Role

This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and building strong relationships with clients.

Key Responsibilities

  • Develop and implement strategies to deliver exceptional customer experiences across all touchpoints.
  • Provide proactive and timely support to customers through multiple channels, including phone, email, and in-person interactions.
  • Identify and resolve customer complaints and issues promptly and professionally.
  • Collaborate with internal stakeholders to ensure seamless delivery of services and products to customers.
  • Analyze customer feedback and use insights to inform business decisions and drive improvements.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proven track record of delivering exceptional customer experiences.
  • Familiarity with CRM software and tools.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.


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