Five-Star Service Specialist

2 days ago


Manama, Manama, Bahrain RESO Full time

We are seeking a highly motivated and results-driven Five-Star Service Specialist to join our team at Raffles Al Areen Palace Bahrain. As a Luxury Hotel Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring seamless service sequences.

About the Role:
  • Champion guest arrival and departure experiences, ensuring a warm welcome and farewell
  • Support all Front Office Team roles, including night shifts, to provide comprehensive service coverage
Responsibilities:
  • Create memorable moments for our guests by fostering personal connections through emotional luxury
  • Maintain Property Management System etiquette and administrative duties, ensuring accurate data entry and efficient operations
Requirements:
  • Possess excellent communication skills, with fluency in a second language
  • Have a proven track record of delivering exceptional guest experiences and managing multiple tasks


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