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We are seeking dynamic and self-motivated professionals to advance their careers in the hospitality industry.
Key Responsibilities- Deliver exceptional customer service, ensuring food and beverages meet hotel performance standards.
- Greet and seat customers with a professional approach, providing personalized attention.
- Develop in-depth knowledge of the menu to effectively assist and advise guests.
- Maintain high-quality standards for food and beverages being served, upholding hygiene and cleanliness norms.
- Foster excellent customer relations, addressing complaints and queries efficiently.
- Ensure adherence to quality control measures in the outlet and upkeep of all service equipment.
- Prepare for service, including setup and organization (mis-en-place and mis-en-scene).
- Minimize waste, breakage, and spoilage, utilizing efficient practices.
- Apply effective up-selling techniques to exceed guest expectations and boost revenue.