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Customer Experience Ambassador

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

As a key member of our team, you will play a critical role in delivering exceptional customer experiences.

Key Accountabilities
  • Provide exceptional service to customers, ensuring their needs are met and exceeded.
  • Build trust and rapport with customers, understanding their preferences and tailoring the service experience accordingly.
  • Maintain a comprehensive knowledge of menu offerings, suggesting options to guests based on their tastes and dietary requirements.
  • Work closely with colleagues to maintain a clean, organized, and safe work environment, adhering to quality control measures.
  • Respond promptly and professionally to customer concerns and issues, resolving them to their satisfaction.
  • Contribute to the team's success by promoting a positive work culture, adhering to quality control measures, and identifying opportunities for improvement.
  • Optimize resource usage, minimizing waste and reducing costs while maintaining high-quality standards.
  • Develop strong relationships with guests and colleagues, fostering a collaborative and respectful work environment.