
Fintech Support Specialist
9 hours ago
Zain Bahrain is seeking a highly motivated and detail-oriented Fintech Support Specialist to join its team. The ideal candidate will have strong problem-solving skills, excellent communication skills, and the ability to work independently as well as part of a team.
About the RoleThe Fintech Support Specialist will be responsible for assisting in providing support and maintenance for the company's fintech app. This includes working closely with the eco-service providers to ensure seamless integration and data exchange between systems.
Main Responsibilities:
- Assist the Fintech Support Lead in daily activities and projects.
- Provide support and maintenance for the fintech app to ensure it operates efficiently and effectively.
- Act as secondary liaison between the company and eco-service providers to ensure seamless integration and data exchange between systems.
- Monitor and evaluate the performance of the fintech app and identify areas for improvement.
- Test and debug the app to ensure it operates efficiently and effectively.
Bachelor's degree in Computer Science, Information Technology or related field. Fresh Graduate with IT knowledge and basic Fintech knowledge.
Required Skills:
- Knowledge of eco-service provider requirements and the ability to effectively communicate with them.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with Agile software development methodologies.
- Knowledge of data privacy and security regulations and standards.
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