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Unique Spa Treatment Experience Coordinator

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

Spa Therapist

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Delivering exceptional spa treatments and therapies is at the heart of this role. As a Spa Therapist, you will promote relaxation, restoration, and overall well-being for our guests.

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You will work closely with our Director of Spa to ensure that every guest experience is truly exceptional. This means delivering high-quality treatments, providing in-depth knowledge and advice on spa procedures and products, while maintaining the highest standards of cleanliness, hygiene, and safety.

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This is more than just a job – it's an opportunity to make a real difference in people's lives. If you're passionate about delivering outstanding customer service, have a keen eye for detail, and are confident in your ability to provide exceptional spa experiences, we want to hear from you.

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Main Responsibilities:

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  • Perform a variety of spa treatments and therapies, including massages, facials, body scrubs, wraps, and other specialized treatments.">
  • Conduct thorough consultations with guests to assess their health history, preferences, and treatment goals.">
  • Recommend appropriate spa treatments and therapies based on assessments and guest preferences.">
  • Provide exceptional guest service and ensure guest comfort throughout spa treatments.">
  • Educate guests on the benefits of spa treatments, skincare products, and wellness practices to enhance their overall experience and promote home care routines.">
  • Maintain high standards of cleanliness, hygiene, and sanitation in treatment rooms, equipment, and common areas according to spa protocols and industry standards.">
  • Follow proper disinfection and sterilization procedures for equipment and tools after each use.">
  • Demonstrate knowledge of spa products, including skincare, aromatherapy oils, and wellness products.">
  • Recommend and promote retail products to guests, explaining their benefits and uses for ongoing skincare and wellness maintenance.">
  • Maintain accurate and up-to-date client records, including treatment notes, preferences, and product recommendations.">
  • Prepare treatment rooms before each guest arrival and ensure all supplies and equipment are stocked and ready for use.">
  • Stay informed about current spa trends, techniques, and industry best practices through training, workshops, and continuing education opportunities.">
  • Participate in team meetings, training sessions, and performance reviews as required by spa management.">
  • Flexibility with working schedule to support the needs of the spa.">
  • Understanding of cost control by using proper amounts of products.">
  • Ensure that all products used are kept to the manufacturer specification.">
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We are looking for someone who is not only skilled and knowledgeable but also passionate about delivering exceptional customer experiences. If you think you have what it takes to join our team, please apply.

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Key Competencies:

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  • Efficiency of service delivery">
  • Excellent communication skills both written and verbal in English">
  • Organizational skills">
  • Computer literate">
  • Excellent customer service skills">
  • Complaint resolution">
  • Teamwork">
  • Flexibility">
  • Reliability">
  • 'Can do' attitude">
  • Excellent grooming standards">
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Background:

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  • Certification or diploma in Massage Therapy, Aesthetics, Spa Therapy, or a related field. Additional certifications in specialized treatments (e.g., hot stone massage, aromatherapy) is an advantage.">
  • Previous SPA therapist experience is an advantage.">
  • Solid knowledge of spa treatments, facilities and products">