Digital Hospitality Strategist

9 hours ago


Manama, Manama, Bahrain RESO Full time
Company Overview
Raffles Al Areen Palace Bahrain, a luxurious property, offers an unparalleled experience as the 'Palace of the Secret Garden.' With 78 private pool villas ranging from 1 to 3 bedrooms, it redefines luxury hospitality in Bahrain. The spacious villas feature private pools and jacuzzis, ensuring ultimate relaxation and privacy.

Job Description
The E-Commerce Executive is responsible for managing the hotel's online presence and driving digital marketing efforts to increase revenue, brand visibility, and customer engagement. This role supports the execution of online sales strategies, content management, and marketing campaigns, aligning with the hotel's overarching digital goals.

Key Responsibilities:
  • Website & Booking Platform Management: Optimize the hotel's website and third-party platforms (Booking.com, Expedia, etc.) to maximize online bookings and ensure up-to-date, accurate content.
  • E-commerce Campaigns: Develop and implement online marketing campaigns (SEO, PPC, Paid Social) to increase website traffic and improve conversion rates.
  • Email Marketing: Execute email marketing campaigns for Rooms, F&B, and other outlets in line with corporate guidelines, aimed at driving engagement and revenue.
  • Content Creation & Optimization: Collaborate with the marketing team to create engaging content across platforms and manage the property's presence on social media.
  • Analytics & Reporting: Monitor website performance, social media metrics, and online reviews, providing regular reports and insights to inform future strategies.
  • Reputation & Influencer Management: Manage the hotel's online reputation through active review responses, influencer collaboration, and maintaining positive guest sentiment.
  • Rate Distribution: Ensure rate parity across all online distribution channels, working closely with the Revenue Director and carrying out Rate shops.

Qualifications
• Bachelor's degree in Marketing, Business Administration, or a related field
• 2-3 years in E-Commerce or Digital Marketing, ideally within the hospitality industry

Benefits
• Opportunity to work with a renowned hotel group
• Collaborative and dynamic work environment
• Chance to develop skills in digital marketing and e-commerce

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