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Café Operations Supervisor

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

**Multi-Unit Café Operations Manager**

This role is responsible for overseeing the day-to-day operations of multiple café outlets, ensuring consistency in performance and excellence in customer service. The ideal candidate will have strong leadership skills, people management expertise, and excellent communication abilities.

  • Maintain a deep understanding of local food & beverage trends and customer preferences.
  • Foster a positive work environment by promoting teamwork and collaboration among staff members.
  • Develop and implement effective strategies to drive sales growth and profitability.
  • Cultivate relationships with support departments (HR, Finance, Supply Chain) to facilitate smooth operational flow.
  • Handle escalated customer complaints and resolve operational issues promptly.