Chief Operational Excellence Manager

7 days ago


Manama, Manama, Bahrain Ebrahim Khalil Kanoo B.S.C Full time

Job Summary

We are seeking an experienced Chief Operational Excellence Manager to lead our workshop operations. The successful candidate will be responsible for overseeing the day-to-day activities, ensuring efficient and effective service delivery, managing staff, controlling costs, and maintaining optimal operational standards.

Key Responsibilities

  • Team Management: Lead and motivate a team of technicians and support staff to achieve high performance levels.
  • Operational Efficiency: Optimize workshop operations to minimize turnaround time and maximize productivity by streamlining processes and improving workflows.
  • Cost Control: Monitor and control workshop expenses to ensure cost-effectiveness and maintain optimal profitability.
  • Resource Allocation: Allocate manpower and equipment to ensure efficient utilization of resources, minimizing waste and maximizing output.
  • Inventory Management: Manage inventory levels of spare parts and consumables to minimize downtime and optimize stock levels.
  • Equipment Maintenance: Oversee the maintenance and calibration of workshop equipment to ensure optimal performance and extend equipment lifespan.
  • Workflow Optimization: Continuously improve workshop workflows to enhance efficiency and productivity, reducing errors and increasing customer satisfaction.
  • Performance Management: Set performance goals, provide feedback, and conduct performance reviews to drive continuous improvement and growth.
  • Customer Satisfaction: Prioritize customer satisfaction by delivering timely and high-quality services, meeting or exceeding customer expectations.
  • Quality Assurance: Ensure that all work is performed to the highest quality standards, adhering to company policies and procedures.
  • Communication: Effectively communicate with team members, customers, and other stakeholders to ensure clear understanding and collaboration.
  • Health and Safety: Maintain company EHSQ policy and procedure, promoting a culture of safety and well-being in the workplace.

Requirements

  • In-depth knowledge of automotive systems and repair techniques.
  • Proficiency in operating workshop equipment and tools.
  • Meticulous attention to detail to ensure accuracy in work performance.
  • Ability to diagnose technical issues and identify solutions.
  • Interpersonal and communication skills.
  • Effective time management skills to prioritize tasks and meet deadlines.

Qualifications

6 – 8 years of experience as Assistant Workshop Manager or Workshop Supervisor. Seniority level Mid-Senior level Employment type Full-time Job function Management Industries Motor Vehicle Manufacturing



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