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Luxury Sales Associate
2 weeks ago
The Client Advisor plays a pivotal role in building meaningful relationships with clients, delivering a personalised and elevated experience with commercial success. This position involves reporting to store management and inspiring clients by conveying passion for the brand, fashion, and luxury products.
Responsibilities- Meet and exceed individual and store sales and KPIs.
- Inspire clients through storytelling and passion for the brand, creating desire and love for Burberry.
- Provide luxury service with knowledge in product, fashion, and styling.
- Follow the client journey to enhance the experience: create a great first impression, discover client needs, be a styling expert, and close sales to maintain relationships.
- Follow-up and deliver after-sales services effectively.
- Maintain high luxury standards in store operations, including inventory management and visual merchandising.
- Adhere to company policies and visual standards.
- Foster teamwork and a positive work environment.
- Proven track record in sales and exceeding targets.
- Experience in clientelling.
- Interest in fashion, art, and culture.
- Strong product knowledge and understanding of retail operations.
- Knowledge of competitor products.
- Teamwork experience.
- Fluent in the local language; English proficiency preferred.
- Additional language skills are a plus.
- Confident, curious, caring, and creative.
- Energetic, proactive, self-motivated.
- Excellent communication and presentation skills.
- Results-driven with a commercial mindset.
- Flexible, collaborative, and adaptable.
This role requires a professional who can provide exceptional customer service, drive sales growth, and contribute to a positive work environment. If you have a passion for luxury goods, excellent communication skills, and a strong work ethic, we encourage you to apply for this exciting opportunity.