Customer Success Executive

15 hours ago


Manama, Manama, Bahrain Zain Bahrain Full time

At Zain Bahrain, we are committed to delivering exceptional customer experiences. As a Business Development Manager, you will play a critical role in driving sales growth and improving customer satisfaction. You will work closely with the sales team to identify and pursue new business opportunities, manage existing client relationships, and develop targeted marketing campaigns to generate new business.

Key Responsibilities
  • Identify and pursue new business opportunities within the SME segment.
  • Build and maintain strong relationships with key clients and industry influencers.
  • Develop and implement effective telesales strategies to drive new sales, upgrade, and contract renewal sales.
  • Provide sales support through efficient and professional query resolution.
  • Manage individual and team sales funnels to optimize performance.
  • Communicate timely feedback to senior management regarding team performance.
Qualifications and Experience

A Bachelor's degree in Business, Marketing, or a related field is required. A minimum of 5-8 years of experience in sales and business development, preferably in telesales or call center operations, is preferred.



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