Maintenance Operations Specialist

2 days ago


Manama, Manama, Bahrain RESO Full time

Company Overview

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KONE Middle East, Turkey & Africa (KMTA) is embarking upon an exciting growth phase through direct presence in 7 regions.

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Job Description

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We are seeking a skilled Maintenance Operations Specialist to join our team. As a key member of our operations department, you will be responsible for providing professional service to our customers.

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Responsibilities

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  • Customer relationship management: Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.\
  • Service operations: Accountable for the end-users and site safety; responsible for safe working practices and operations according to maintenance and safety instructions.\
  • Identify and mitigate site risks: Accountable for identifying site risks and communicating them to your supervisor; take immediate action on-site in case of high-risk identification and apply the escalation procedure.\
  • Service visits: Accountable for the execution of service visits (planned maintenance, callouts, and service repairs), respecting the schedule and time limit (callout), the quality standards, the time allocation, and the processes.\
  • Sales leads: Accountable for raising sales leads to your supervisor.\
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Required Skills and Qualifications

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The ideal candidate will possess:

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  • An ITI/Vocational Certificate course /Diploma Engineering in Electrical/Electronics/Automation streams or equivalent.\
  • Good verbal and written English communication skills.\
  • A minimum of 5 years of solid Preventive Maintenance and Troubleshooting experience.\
  • A valid driving license is an added advantage.\
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Benefits

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We offer a range of experiences and opportunities that will help you achieve your career and personal goals and enable you to live a healthy and balanced life.



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