IT Specialist

We are seeking two experienced technical support specialists to provide comprehensive IT services for an educational institution in Bahrain. The role involves on-site technical assistance for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure.

This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.

• Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
• Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
• Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
• Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
• Install antivirus software, perform system updates, and educate users on secure practices for device protection.
• Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
• Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
• Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.

• A minimum of a diploma in Information Technology or a related field.
• Three to five years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
• Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.

This is a fully on-site role; remote work is not permitted.

Applicants should currently reside in Bahrain, as this is an immediate requirement.