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Floor Operations Manager
3 weeks ago
Job Title: Floor Operations Manager
We are seeking a highly skilled and customer-oriented professional to oversee the daily operations of our Italian restaurant.
Key Responsibilities:
- Staff Management: Manage staff work schedules, including scheduling, training, and performance evaluations to optimize team performance.
- Kitchen Inspections: Conduct regular inspections of the kitchen to ensure compliance with food health and safety regulations, maintaining high standards of hygiene and sanitation.
- Food Quality and Service: Oversee food preparation, presentation, and storage to guarantee exceptional dining experiences for customers.
- Customer Engagement: Interact with customers, gathering feedback on food quality and service to develop strategies for improvement.
- Inventory Management: Monitor inventory levels, ensuring adequate stock of food supplies and other essentials to maintain seamless restaurant operations.
- Performance Analysis: Analyze customer surveys, identifying areas for improvement in customer service and implementing changes to enhance overall guest experience.
Requirements:
- Bachelor's degree in business administration or hospitality.
- Proven experience working as a supervisor in the hospitality industry.
- Able to thrive in a fast-paced environment.
About this Role:
This is an exciting opportunity to join our team as a Floor Operations Manager, responsible for overseeing the daily operations of our Italian restaurant. If you have a passion for delivering exceptional customer experiences and leading a team, we encourage you to apply.
