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Food and Beverage Ambassador

2 weeks ago

Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

Domo Ventures W.L.L. is a leading chain of restaurants seeking a skilled and dedicated individual to join their team as a F&B Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and promoting our brand values to our guests.

Responsibilities:

  1. Provide personalized service to guests, exceeding their expectations through attention to detail and prompt response to their needs.
  2. Upsell food and beverage items to increase revenue and enhance the guest experience.
  3. Work closely with colleagues to ensure seamless service delivery and efficient table management.
  4. Manage guest complaints and concerns in a professional and courteous manner.
  5. Maintain a clean and safe working environment, adhering to health & safety protocols and guidelines.

Requirements:

  1. Previous experience in the hospitality industry, preferably in a waitering or serving role.
  2. Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  3. Ability to multitask and work efficiently in a fast-paced environment.
  4. Flexibility to work a variety of shifts, including evenings and weekends.
  5. High school diploma or equivalent qualification.