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Dining Experience Specialist

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time

We are seeking a charismatic and efficient Waitress to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring that every guest has an unforgettable dining experience.

Key Responsibilities
  • Greet and welcome guests with a warm and friendly demeanor, creating a positive atmosphere from the moment they arrive.
  • Presentation of menus and provision of detailed information about food and beverage offerings, catering to diverse tastes and dietary requirements.
  • Taking accurate orders and ensuring timely and efficient service of food and drinks, meeting high standards of quality and presentation.
  • Maintenance of a clean and organized dining area, adhering to health and safety regulations.
  • Monitoring guest satisfaction throughout their dining experience, addressing concerns promptly and professionally.
  • Collaboration with kitchen staff to ensure smooth service, maintaining open communication channels and working together as a cohesive unit.
  • Processing payments and handling cash transactions accurately, adhering to financial protocols and procedures.
Requirements
  • Previous experience as a waitress in a fine dining or upscale restaurant is preferred, demonstrating a track record of success in fast-paced environments.
  • Strong communication and interpersonal skills, with a genuine passion for providing excellent customer service and building strong relationships with guests.
  • Ability to work in a fast-paced environment while maintaining attention to detail, juggling multiple tasks and priorities with ease.
  • Flexibility to work evenings, weekends, and holidays as required, showing adaptability and willingness to go above and beyond.