Service Ambassador for Food and Beverage

4 days ago


Manama, Manama, Bahrain Rotana Hotels Full time

We are currently seeking a dynamic and self-motivated Food & Beverage professional who is eager to take their career to the next level. As a key member of our team, you will play a crucial role in providing exceptional service to our guests, ensuring their dining experience with Rotana Hotels is truly unforgettable.

About the Role

As a Service Ambassador for Food and Beverage, your primary responsibility will be to deliver outstanding service to our guests. This includes:

  • Greeting and Seating Customers: You will be responsible for welcoming our guests and seating them in a timely and efficient manner.
  • Serving Food and Beverages: You will serve food and beverages according to the standards outlined in our performance manual, ensuring that every guest receives an exceptional dining experience.
  • Menu Knowledge: You will acquire in-depth knowledge of our food and beverage menu to assist and provide advice to guests, enhancing their overall dining experience.
  • Quality Control: You will consistently monitor the quality of food and beverages being served, ensuring that they meet our high standards.
  • Customer Relations: You will practice excellent customer relations, addressing any complaints or queries in a prompt and satisfactory manner.

You will also be responsible for maintaining the highest levels of hygiene and cleanliness in the outlet, as well as ensuring the upkeep of all service equipment. Additionally, you will actively use up-selling techniques to exceed guest expectations and increase revenue.

We are looking for a highly motivated and skilled individual who is passionate about delivering exceptional service and creating memorable experiences for our guests. If you have a strong work ethic, excellent communication skills, and a commitment to excellence, we encourage you to apply for this exciting opportunity.



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