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Technical Support Specialist
2 weeks ago
The successful candidate will provide technical support to staff, ensuring their equipment is fully functional and up-to-date. This includes setting up new staff members with the necessary IT equipment and software, as well as maintaining and updating existing user accounts.
Key Responsibilities:
- Setup and configuration of IT equipment and software for new staff members
- Maintenance and updates of user accounts in Office 365 and Active Directory
- Ensuring laptops comply with current security measures
- Management and tracking of IT assets
- Ordering consumables and providing regular updates to the IT team
- Assisting with payment requests and following up with departments and external providers
- Documentation of IT support guides and processes
- Ensuring employee laptops are up-to-date with Windows, drivers, and anti-virus software
- Performing other IT-related duties as required by the team
Professional Requirements:
To be successful in this role, the ideal candidate will possess excellent communication and problem-solving skills, with a strong attention to detail. They will also have the ability to work independently and as part of a team, with a willingness to learn and adapt to new technologies.
Benefits:
The successful candidate will enjoy a competitive salary and benefits package, including opportunities for professional development and growth.
