Hospitality Operations Manager
2 weeks ago
Job Summary
The General Manager will be responsible for overseeing all aspects of the restaurant's operations, from day-to-day management and guest experience to team leadership and strategic growth.
Main Responsibilities:
- Oversee all pre-opening activities including recruitment, training, supplier setup, and brand alignment.
- Manage daily restaurant operations, ensuring high standards of service, cleanliness, and food quality.
- Develop and lead a high-performing team, fostering a culture of excellence, hospitality, and professionalism.
- Collaborate with the Executive Chef to ensure menu authenticity and consistent quality.
- Create and manage budgets, control costs, monitor P&L, and meet revenue targets.
- Ensure all operations comply with health, safety, and hygiene standards as well as brand guidelines.
- Implement strong guest relations and feedback systems to build loyalty and brand reputation.
- Partner with the Marketing team to position the restaurant as a top culinary destination.
- Continuously assess market trends and competitor offerings to maintain a leading edge.
Qualifications & Experience:
- Minimum 7-10 years of F&B leadership experience in luxury restaurants or high-end hotel dining concepts.
- Proven experience operating within European hospitality markets is required.
- Strong financial acumen with experience managing budgets and driving revenue.
- Possession of exceptional leadership, team-building, and interpersonal skills.
- Fluent in English; Arabic and/or French is highly desirable.
- Culturally sensitive, guest-focused, and capable of working with VIP clientele.
What We Offer:
- Competitive salary with performance-based incentives.
- Luxury accommodation or housing allowance.
- Private medical insurance and annual flights.
- Professional development opportunities within a prestigious global hospitality brand.
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