Guest Experience Specialist

1 week ago


Manama, Manama, Bahrain beBee Careers Full time

This role requires a highly skilled and experienced Butler who can deliver exceptional hospitality experiences that meet our brand standards.

Responsibilities will include pre-arrival arrangements, ensuring personalized and tailored service for each guest, as well as post-stay arrangements.

The successful applicant will have strong communication and interpersonal skills, as well as the ability to focus attention on guest needs, remaining calm and courteous at all times.

A strong interpersonal and problem-solving abilities are also essential for this role.

Key Responsibilities:
  • Deliver exceptional hospitality experiences.
  • Ensure personalized service for each guest.
  • Manage and exceed guest expectations.
  • Collaborate with Private Dining to provide exceptional service.

In addition to these responsibilities, the candidate should be able to update repeat and long stay guest profiles regularly, provide in-room check-ins and room orientations, and ensure smooth handover of daily activities.

Qualifications:
  • Minimum 2 years of Butler experience from Luxury background.
  • Strong communication and interpersonal skills.
  • Ability to work well under pressure in a fast-paced environment.


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