
Route Optimization Expert
12 hours ago
We are seeking an experienced Operations Management Professional to join Ninja's delivery operations team. In this role, you will be responsible for overseeing the day-to-day operations of our last mile delivery services, ensuring that they are running smoothly and efficiently.
You will work closely with our delivery team to coordinate delivery schedules, monitor driver performance, and resolve any customer issues or concerns that may arise during the delivery process. Additionally, you will play a key role in implementing and maintaining best practices for last mile operations, ensuring that our delivery services are consistently meeting or exceeding customer expectations.
The ideal candidate for this position will have a strong background in logistics and operations management. They will have exceptional organizational and problem-solving skills, and the ability to thrive in a fast-paced and ever-changing environment. Strong communication skills are a must, as you will be interacting with both drivers and customers on a daily basis.
Responsibilities:
- Oversee the day-to-day operations of the last mile delivery services
- Coordinate delivery schedules and monitor driver performance
- Resolve any customer issues or concerns related to the last mile delivery process
- Implement and maintain best practices for last mile operations
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