Workshop Operations Manager

12 hours ago


Manama, Manama, Bahrain RESO Full time

We are seeking a highly skilled Automotive Repair and Paint Workshop Manager to join our team at RESO. This role is responsible for overseeing the daily operations of our workshop, ensuring that all services are delivered to the highest standards of quality and efficiency.

Key Responsibilities
  1. Strategic Planning: Develop and implement strategies to achieve revenue and profitability targets, while maintaining a strong relationship with customers and insurance companies.
  2. Team Leadership: Lead and motivate a team of technicians to ensure they are working efficiently and effectively, monitoring productivity reports to identify areas for improvement.
  3. Parts and Inventory Management: Collaborate with the parts department to ensure availability of necessary components, minimizing delays and optimizing workshop productivity.
  4. Vehicle Progress and Completion: Monitor the progress and completion of vehicles in the shop, ensuring timely delivery and adherence to quality standards.
  5. Health and Safety Compliance: Ensure that all repair and safety procedures are followed, maintaining a safe working environment for all employees and adhering to regulatory requirements.
  6. Process Improvement: Identify opportunities for process improvements and develop corrective actions, solutions, and enhancements related to Standard Operating Procedures (SOPs).
  7. Customer Feedback and Reporting: Establish a follow-up system to monitor customer feedback and submit regular reports to higher management, highlighting areas for improvement.

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