Luxury Service Host

12 hours ago


Manama, Manama, Bahrain Accor Hotels Full time
Company Overview

Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our 78 private pool villas offer guests ultimate relaxation and privacy.


Job Description
  1. Ensure impeccable uniform standards at all times.
  2. Provide exceptional beverage/dining experiences for guests by following the outlet sequence of service.
  3. Maintain thorough knowledge of the restaurant menu & daily specials.
  4. Be familiar with beverage service, including stemware used and appropriate garnishes.
  5. Anticipate and meet guests' requirements at all times.
  6. Prepare the outlet ready for service according to standard operating procedures.
  7. Ensure service stations are constantly cleared & re-stocked during service.
  8. Serve and clear food and beverage items professionally.
  9. Present menus and explanations for all menu items as well as specials of the day.
  10. Ascertain guest satisfaction and handle any problems that may arise.
  11. Report accidents or guest complaints immediately to a manager.
  12. Check expiration dates of perishable items daily and store them according to HACCP standards.
  13. Respond properly in hotel emergencies or safety situations.
  14. Break down buffets, displays, or side stations when needed.
  15. Attend necessary briefings & training sessions instructed by the Operations Manager, Food and Beverage.
  16. Handle cash and credit card procedures according to accounting department guidelines.
  17. Identify potential problems and ask for assistance before breakdown occurs.
  18. Perform duties and special projects requested by management.

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