Retail Sales Team Leader

10 hours ago


Manama, Manama, Bahrain Gulf Marketing Group Full time

At Gulf Marketing Group, we're driven by a vision to inspire people to win in ways that make the world better. Our company is a leading global well-being company, retailing, distributing, and manufacturing a diverse portfolio of international and home-grown brands across sport, food, and health sectors.

Job Overview

We're seeking an experienced Retail Sales Team Leader to join our team. In this role, you'll be responsible for driving sales through the performance and development of the Store Sales team. You'll also ensure the delivery of exceptional operational, commercial, and customer service standards.

Core Responsibilities:
  • Deliver Store Annual Sales Targets: Support the achievement of store annual sales targets through effective leadership and management of the Store Sales team.
  • Maintain Customer Service Standards: Ensure the store maintains high levels of customer service by maintaining proper coverage and schedules.
  • Conduct Store Operations Audits: Conduct regular store operations audits to ensure compliance with required store standard operating policies.
  • Manage After-Sales Processes: Oversee the store's after-sales processes and ensure full adherence to repair/return policies and procedures through proper communication with internal stakeholders.
  • Meet Customer Needs: Identify current and future customer requirements by establishing rapport with potential and existing customers.
  • Ensure Visual Merchandising Standards: Ensure visual merchandising standards are achieved and products are displayed in accordance with brand policy.
  • Manage Inventory: Manage inventory, including inbound movement of goods, receiving, stocking, restocking, transfers, and managing inventory discrepancies.
People Management:
  • Define Goals and KPIs: Define goals and key performance indicators for each member of the team and ensure effective implementation of GMG's performance management process.
  • Develop Talent: Develop talent within the team by providing guidance, mentoring, and coaching to achieve defined goals.
  • Culture of Feedback and Coaching: Drive a culture of feedback and coaching in the Business Unit/Department by providing feedback on an ongoing basis, identifying development needs, and coaching employees on areas of improvement.

This is an exciting opportunity to join a dynamic team and contribute to the success of Gulf Marketing Group. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.


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