Cloud Services Strategic Planner

11 hours ago


Manama, Manama, Bahrain VIVA Bahrain Full time
About the Role

As a Cloud Services Specialist at VIVA Bahrain, you will be responsible for defining strategic objectives and plans for cloud services in coordination with the Manager Cloud Services. This role requires driving the implementation of these plans in alignment with the overall business strategy.

Main Responsibilities
  • Maintain the cloud service portfolio to drive acquisition and expansion of the cloud subscriber base.
  • Assist with cloud service development initiatives and execute the implementation of products and services to enhance customer satisfaction and profitability targets.
  • Support the conceptualization of product requirements and handover functional and technical analysis to applicable technical teams.
  • Liaise with partners and alliances to introduce cloud products and services, ensuring processes and procedures are in place to facilitate sales opportunities.
  • Handle cloud service commercial launch in coordination with technical, commercial, and regulatory counterparts.
  • Propose and manage promotional activities for cloud services, review cloud BTL offers provided by CVM & Analytics.
  • Support marketing in the development of cloud service communication plans and briefs.
  • Coordinate with sales and business operations to prepare relevant support material/guidelines for sales and support agents.
Qualifications and Experience

Bachelor's degree in Business Administration, Engineering, IT or any other relevant field is required. Proficiency in English language is also necessary. A minimum of 8 years of relevant experience is expected.



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