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Sales and Customer Support Associate

2 weeks ago


Manama, Manama, Bahrain beBee Careers Full time

Job Summary:

The Sales and Customer Support Associate plays a pivotal role in fostering strong customer relationships while driving sales growth. This individual will be responsible for handling incoming and outgoing calls, providing exceptional customer service, and promoting various products and services.

Duties and Responsibilities:

  • Answer all calls within 2 rings, maintaining a cordial and positive tone of voice
  • Focus on the needs of the customer, addressing queries and requests efficiently
  • Sell, up-sell, and cross-sell different products and services to customers
  • Evaluate customer requirements and align next steps before call completion
  • Perform data entry, filing, and documentation management tasks

Essential Qualifications:

  • Minimum high school certification or equivalent
  • Prior work experience and diploma preferred
  • Strong communication and selling skills
  • Excellent written and oral communication skills
  • Highly proficient in Microsoft Office products

Working Conditions:

  • Normal working hours: 40 hours per week
  • Rotating shifts may be required, including occasional weekend and evening work

About this Role:

This position requires a self-motivated individual with high energy levels and a strong teamwork ethos. The ideal candidate will possess excellent communication skills, a positive attitude, and a drive to succeed. If you are a motivated and customer-focused professional looking to grow your career, we encourage you to apply.