Head of Digital Experience

7 hours ago


Manama, Manama, Bahrain Zain Bahrain Full time
Main Responsibilities & Duties
  1. Develop and Implement Digital Strategies: Focus on modernizing telecom services, introducing digital-first customer experiences, and creating new revenue channels through digital products.
  2. Emerging Trends & Technologies: Identify opportunities to leverage AI, ML, blockchain, and other emerging technologies to optimize operations, reduce costs, and create competitive advantages.
  3. Digital Maturity Assessment: Evaluate the organization's digital maturity, identifying gaps, setting benchmarks, and developing a roadmap for achieving digital excellence.

Performance Analysis & Reporting: Monitor and analyze digital marketing channel performance, including paid media, SEO, social media, email marketing, and website traffic. Develop comprehensive dashboards and performance reports to track KPIs, ROI, and the effectiveness of digital marketing strategies.



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