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Senior Health Information Manager
11 hours ago
The Senior Health Information Manager will play a pivotal role in operationalizing Power Health's international Revenue Cycle Management (RCM) services. This individual will lead the development and delivery of world-class billing, administration, clinical coding, and clinical documentation improvement processes and systems for our clients.
Key Accountabilities:
- Support the successful implementation and ongoing management of Clinical Documentation and insurance-related workstreams of all RCM Services projects domestically and internationally.
- Create, educate on, and implement work processes that support excellence in Clinical Documentation Improvement and all insurance-related processes including Medical Necessity.
- Business analysis, including documenting current & future state business processes, functional and non-functional requirements, user stories, acceptance criteria, Use Cases, requirements traceability, business rules, test planning, and test cases.
- To ensure the ongoing quality of services, assist in developing systems of quality control and reporting that provide continuous feedback on the performance of client and Power Health/Telstra Health staff; operational processes and system performance.
- Assessment and tailor education for Clinical Coders, Clinical Documentation Specialists, client staff as appropriate to RCM.
- Day-to-day management of RCM Clinical Coding and Clinical Documentation Specialist staff.
- To provide leadership that will create a highly effective and enjoyable work culture for all staff, and one which recognizes any cultural sensitivities in an international team.
- Create channels for communication between clinical staff, the Clinical Coding and Clinical Documentation Specialist, and insurance-related teams while demonstrating improvement from audit results.
- Develop positive key client relationships and act as representative of the RCM Leadership team in the absence of more senior personnel.
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