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Guest Experience Expert
3 weeks ago
**Job Overview**
The Guest Experience Expert role is designed to deliver a wide range of services that guide guests throughout their stay. These services include processing operational needs, addressing guest requests, completing reports, sharing local highlights, and assisting with luggage loading/unloading. The ideal candidate will be empowered to move about their space and do what needs to be done to create a memorable and unique experience.
Key responsibilities include creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting assets, upholding standards, and presenting a professional appearance and communication. Guests will also be assisted in navigating narrow or elevated spaces, handling objects weighing up to 50 pounds alone or 100 pounds with assistance.