
Collection Specialist Lead
8 hours ago
Role Description
The Collection Specialist Lead is responsible for managing the collection of assets from customers using internal and external efforts to minimize losses for the Bank. This involves independently managing the collection and recovery process, following up with customers, and ensuring compliance with the Bank's policy and procedures.
Main Responsibilities
- Independently follow-up with customers to collect past dues amounts and ensure minimum delinquency.
- Meet with defaulting customers to provide financial advice and discuss restructuring and repayment options.
- Liaise with internal departments to ensure accurate processing of approved transactions.
- Initiate and pursue legal action against customers where necessary.
Requirements
- Bachelor's degree in Business Administration, Finance, Accounting, or a related subject.
- Minimum 1-2 years of experience in a bank or similar function.
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