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Service Design Specialist

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
About the Role

This position requires direct experience in mapping, redesigning, and enhancing journeys across financial services or regulated industries. Practical exposure to banking journeys such as onboarding, personal lending, SME/corporate account setup, and customer servicing is essential.

Requirements:
  • Bachelor's degree in business, Strategy, Marketing, or a related field (Master's preferred).
  • CX-related certifications (e.g., CCXP, Design Thinking for CX) are highly desirable.