Frontline Business Development Specialist

11 hours ago


Manama, Manama, Bahrain Bahrain Telecommunications Company Full time
Company Overview:
Bahrain Telecommunications Company is a leading provider of telecommunications services in the Kingdom of Bahrain. With a strong commitment to innovation and customer satisfaction, we strive to deliver exceptional services to our customers.

Job Description:
We are seeking an experienced Frontline Business Development Specialist to join our team. As a key member of our sales team, you will be responsible for promoting and cross-selling our existing range of products and services through retail shops, telemarketing, road shows, and other events.

Main Responsibilities:
- Promote and cross-sell Batelco's existing range of products and services to achieve individual sales targets.
- Conduct market studies to identify venues for hosting events and roadshows.
- Conduct roadshows, events, and make telemarketing calls to generate sales leads.
- Process all types of customer service requests (e.g., service provisioning, bill payments, queries, complaints) in a timely and accurate manner.
- Regularly track and clear all suspended and rejected service requests.
- Conduct background checks (e.g., credit check, age, blacklist) for provisioning services.
- Collect, validate, and upload consumer documents and initiate service provisioning requests.
- Restore disconnected services on time in line with credit control procedures after receiving outstanding dues on customer accounts.
- Carry out daily cash and revenue collection in a safe and secure manner.
- Prepare and tally daily financial transactions.
- Deposit all revenue collections ready for banking within the stipulated time period.
- Conduct and report daily stocktakes to ensure optimum inventory levels are maintained.

Required Skills and Qualifications:
- 0-3 years of experience in Sales & Marketing.
- Experience in customer care or a customer environment.
- Fluency in oral and written Arabic and English or other languages.
- Bachelor's Degree in Marketing or Sales.

Benefits:
The successful candidate will have access to ongoing training and development opportunities, as well as a comprehensive benefits package including health insurance, life insurance, and a retirement plan.

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