Operations Efficiency Analyst
2 weeks ago
We are seeking a skilled Business Process Optimization Specialist to join our team. This role involves developing Standard Operating Procedures (SOP), evaluating existing business processes, and identifying opportunities for improvement and optimization.
Main Responsibilities:
- Process Management: Work with process owners to develop SOP, adhering to the standard/framework within the operating office and operational risk team.
- Evaluate existing business processes and identify opportunities for improvement and optimization.
- Monitor and analyze business processes related to productivity, quality, and costs.
- Present process performance reports and incorporate feedback.
Project Management:
- Gap Analysis: Identify gaps in business processes and recommend process improvements.
- Drive internal projects to optimize outcomes.
- Coordinate business process improvement strategies with internal stakeholders.
- Oversee all aspects of implementing business process improvement initiatives.
- Collaborate with internal and external teams to scale operations.
- Manage communication with third-party partners.
Requirements:
- 1-3+ years of experience with a Bachelor's degree in a business-related field or equivalent practical experience.
- Preferably with consulting experience, internal or external.
- Hands-on experience in operational or business process management, preferably in financial services.
- Strong coordination skills and strategic mindset for cross-team collaboration.
- Proven stakeholder management experience.
- Ability to identify and solve complex problems.
Why You'll Thrive Here:
- Collaborate with world-class talent in a user-centric global organization.
- Tackle unique, fast-paced projects with autonomy in an innovative environment.
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and benefits.
- Work-from-home arrangements.
Diversity and Inclusion:
We believe that a diverse workforce is fundamental to our success. We are committed to being an equal opportunity employer.
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