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Vehicles After-Sales Specialist
2 weeks ago
In this role, you will primarily focus on communicating with and receiving customer requests in a timely and efficient manner. To achieve this, you will be expected to respond to client enquiries professionally, actively promoting, upselling, and cross-selling products and services to ensure customer service excellence.
This involves diligently following up on job orders with relevant parties, providing necessary progress reports, and ensuring strict adherence to all quality standards, processes, procedures, and policies. Your attention to detail and ability to identify client requirements will be crucial in fostering repeat business.
You will work with a range of passenger and commercial vehicles, delivering excellent and comprehensive after-sales services. Key responsibilities also include maintaining accurate records of vehicle issues and providing updates as required.
To excel in this position, you will require strong core competencies such as work efficiency, product/technical knowledge, teamwork, influencing skills, effective communication, and a keen focus on achieving results and customer satisfaction.
The ideal candidate will possess a High School or Secondary School Certificate and bring 1-2 years of relevant experience, or an equivalent combination of experience and education. Location is based in Bahrain but open to candidates willing to relocate.
