Restaurant Operations Manager

20 hours ago


Manama, Manama, Bahrain RESO Full time
Job Description

The Floor Supervisor role at RESO is a critical position that requires excellent leadership and communication skills. As a key member of the restaurant team, you will be responsible for ensuring smooth day-to-day operations, adhering to brand standards and procedures.

Key Responsibilities:
  • Operational Efficiency: Participate in opening and closing procedures, guaranteeing respect for norms and guidelines.
  • Customer Service: Greet customers upon arrival, present menus, assist with selections, and ensure customer satisfaction.
  • Inventory Management: Assist with monthly inventory for all brand equipment.
  • Financial Transactions: Handle customer bill payments and address any complaints.
  • Team Oversight: Oversee staff work and ensure adherence to brand preparation techniques.
  • Goal Achievement: Contribute to achieving organizational goals and set targets, ensuring proper implementation of SOPs.
  • Presentation and Hygiene: Maintain proper uniform and personal hygiene cleanliness at all times.
  • Leadership: Perform functional supervisory duties, including task planning, deadline setting, result monitoring, quality control, training, and relaying team requests to management.

Qualifications:
  • Education: Technical degree in Food and Beverage or Hospitality Management.
  • Experience: 3-4 years in F&B operations, with at least 1 year in a similar supervisory role.


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