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Help Desk Agent

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Job Description

In this role as a Help Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients. You will receive and respond to customer inquiries, resolve customer complaints in a timely and efficient manner, and provide assistance with projects and daily tasks.

You will also be expected to manage and organize files and documents, and support various sectors of the organization as needed.

This is an excellent opportunity to develop your skills and knowledge in a dynamic environment. If you are proactive and eager to learn, we encourage you to apply.

Key Responsibilities
  • Provide technical support to customers.
  • Resolve customer complaints in a timely and efficient manner.
  • Manage and organize files and documents.
  • Provide assistance with projects and daily tasks.
Requirements
  • A willingness to learn and adapt to new challenges.
  • Good verbal and written communication skills.
  • Organizational skills and responsibility.
  • Basic knowledge of computer tools.
What We Offer
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Opportunities for ongoing training and growth.