
Chief Sales and Marketing Strategist
7 hours ago
Jumeirah, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for over two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations, and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe, and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
Our Commitment to Excellence
Jumeirah remains fully committed to developing and empowering our colleagues to excel in world-class environments. We are committed to embedding equality, diversity, and inclusion in all our practices, embracing a culture that celebrates diversity. Our goal is to provide unparalleled hospitality experiences that exceed our guests' expectations.
A Unique Opportunity
We are seeking a highly skilled Director of Sales & Marketing to join our team. In this role, you will oversee all Sales & Marketing activities, including promotions and sponsorships, ensuring the department operates efficiently and effectively. You will be responsible for achieving set objectives, supporting the annual business plan, and adhering to the budget.
Main Responsibilities
- Ensure clear and effective communication of business goals and updates across the Corporate Commercial Team, Global Sales Offices, and property-based Sales & Marketing teams
- Possess comprehensive knowledge of all room types, restaurants, conference and event facilities, as well as current market rates
- Maintain open communication channels to address customer complaints, compliments, and feedback, collaborating with relevant departments for efficient resolution
- Recommend ideas and suggestions to senior management that could enhance guest and staff satisfaction and improve service quality
- Monitor guest feedback closely, communicate results, and make recommendations for resort improvements
- Participate in training and development programs to enhance personal and departmental standards
- Ensure that all team members possess the necessary skills to meet or exceed organizational and guest expectations
- Propose recommendations to management for modernizing equipment, service methods, and presentation to enhance guest satisfaction
Your Background
The ideal candidate for this position will have the following experience and qualifications:
- A degree in Business Administration and/or Hospitality Management
- At least five years of experience in the international luxury hospitality sector, ideally with exposure to the MENA region
- Proven skills in team leadership, coaching, development, recruitment, and alignment within Sales, Marketing, and Revenue teams
- Experience in strategic commercial planning and execution
What We Offer
We offer an attractive tax-free salary, paid in Bahraini Dinar (BHD), the local currency of Bahrain. Additionally, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, 50% discount off Jumeirah F&B Outlets, and reduced hotel rates.
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