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Call Centre Professional

2 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Job Description

The Call Centre Agent is a critical role that requires a combination of technical skills and interpersonal abilities. This individual will be responsible for managing customer relationships, resolving complaints, and providing product information.

Key responsibilities include:

  • Answering customer inquiries via phone, email, or chat.
  • Responding to customer complaints and concerns in a professional manner.
  • Providing product information and making recommendations to customers.

To succeed in this role, the ideal candidate should possess excellent communication skills, a strong attention to detail, and the ability to work well under pressure.