
High-End Sales and Service Specialist
1 day ago
Job Overview:
Jumeirah Gulf of Bahrain is an idyllic resort situated on the shores of the Gulf, offering a sanctuary for travelers seeking relaxation and rejuvenation. As part of the Rooms Reservations Team, you will play a vital role in delivering exceptional customer experiences and driving revenue growth.
Key Responsibilities:
- Develop and maintain extensive knowledge of hotel products and services.
- Deliver excellent customer service through polite and efficient handling of telephone calls.
- Process reservations and prepare Pro Forma invoices as required.
- Participate in cluster sales projects, including FAM trips and client events.
- Liaise with the Management team to ensure smooth operation of revenue processes.
About You:
To succeed in this role, you will require:
- A minimum of 1 year work experience in a luxury hotel setting.
- Good knowledge of Opera PMS or similar systems.
- Ability to handle shift responsibilities and assist newly joined colleagues.
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