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Database Systems Analyst Position
7 days ago
Job Overview
Ll Oefentherapie is seeking a highly skilled Database Systems Analyst to join our Support organization. As a key member of the team, your primary focus will be to deliver exceptional post-sales support and solutions to our customers while acting as their advocate.
Key Responsibilities
- Resolve customer inquiries via phone and electronic means, addressing both non-technical and technical questions regarding our Electronic Support Services.
- Serve as a primary point of contact for customers, facilitating relationships with Support and providing guidance to internal Oracle employees on diverse customer situations and escalated issues.
Career Level: IC4
Required Skills and Qualifications: To excel in this role, you must possess excellent communication and problem-solving skills, along with a strong understanding of database systems and support services.
